Shipping Policies: Getting Your Keepsakes on Time

Ensuring Your Keepsakes Arrive When You Need Them Most. If you order with Iverson and Co, you expect your keepsakes to arrive just when you plan to share them — not too early, not too late, just perfectly timed. We understand that whether it's for a baptism, wedding or a remembrance, your candles and keepsakes carry emotional weight. You deserve transparency, speed, and confidence in how your items get from our workshop to your doorstep. That’s why our shipping policies revolve around clarity, reliability, and putting you first.

What You Should Know Before You Place Your Order

To get everything to you on time, you should keep in mind a few key things:

• Lead Time & Production: Each candle and keepsake by Iverson and Co receives careful attention during crafting. We send you a draft for approval before we finish making your personalised candle.Iverson and Co That means you’ll need to allow enough time not just for production but for review.

• Cut-off Dates for Events: If you need something by a certain day — baptism, first communion, weddings — place your order well in advance. Last-minute orders face potential delays due to shipping schedules or production queues.

• Shipping Method & Timing: We work with trusted couriers across Australia who dispatch once your order is ready. Tracking becomes available so you can follow your keepsake as it travels.

• Delicate Packaging for Keepsakes: Since box sets and deluxe keepsakes contain fragile items, extra care in packaging matters. That may add slightly to handling time, but we aim to protect the beauty and integrity of your keepsake. Iverson and Co won’t cut corners when it comes to safety.

How Iverson and Co Makes It Reliable for You

At Iverson and Co, we don’t leave you guessing. We give you:

• Order Confirmation & Updates: Once you’ve placed your order, we confirm what you selected. We send updates when your item moves from “in production” to “dispatch ready.”

• Fast Handling after Approval: Because we ask you to approve the draft first, we ensure no surprises. Once you give the green light, your item moves swiftly to packaging and shipping.

• Clear Shipping Zones & Costs: We break down shipping charges and estimated times based on your location. If you live regionally or remote, we tell you what that means in terms of added shipping time.

• Exceptional Quality Assurance: Since we aim to give you something meaningful, we do a final check before sending your keepsake out. That means fewer returns, fewer excuses, and more satisfaction for you.

How to Avoid Delays That Disappoint

You can influence how on-time your keepsakes arrive. Here’s how to help make that happen:

• Place your order with plenty of buffer time — especially if it’s for a special date.

• Respond quickly to approval requests. When Iverson and Co sends you a draft, if you take your time to reply, that adds to the timeline.

• Check your details carefully — address, spelling, package contents. Mistakes here can cause shipping delays.

• Choose the right shipping option if offered — sometimes faster courier options cost more but are worth it for peace of mind.

Why Timing Matters More Than You Think

Your keepsake isn’t just an object — it represents memories, moments, people. Whether it’s lighting up a wedding, baptism, or remembering someone special, arriving on time makes all the difference. When you get your keepsake when you expect it, it enhances the moment. If it arrives late, even a beautiful object can lose the magic.

Bottom Line

You deserve your keepsakes from Iverson and Co to arrive on time, looking perfect and ready to honour your moment. By planning ahead, responding promptly, and choosing appropriate shipping options, you guard against disappointment. Iverson and Co commits to supporting you with transparent policies, reliable shipping partners, and exceptional quality control. Let us help you share what matters, exactly when it matters.

Contacts Us

If you’ve got questions about shipping, want to check whether your area has special delivery times, or need help choosing a shipping option that works for your timeline, contact us at Iverson and Co. We love helping you make keepsakes happen just how you imagined.